Thought I'd share a little about promises made and promises kept. Here's what our very satisfied customers had to say... About our quality craftsmanship, dynamic designs and our friendly personal service. Including a personal thank you from a Canadian Prime Minister. Read on, you'll get the idea of what we do around here. We would love to hear from you too, so please send us your feedback.
**You may also view our feedbacks**
Hi! I got the earrings yesterday and I was really satisfied with the quality. I would like to thank you for your excellent service and giving in to my request. Definitely, I’ll be back again.
Sent: Friday, August 06, 2004 1:12 PM
To: service @arcuri.ca
Subject: Re: Custom Ring 4466 ER/ images
I would just like to let you know that I received the engagement ring a few hours ago. It is absolutely perfect! Thank you so much for the great service, and walking me through the ordering process step-by-step. I was amazed at how quickly the ring was completed and delivered, and very happy with your courtesy and professionalism. Now I just have to ask Lisa the big question, and hope she says yes!
Once again, thank you so much, and we'll definitely be ordering our wedding bands from you when the time comes.
PS. Feel free to use this email on your customer comments page if you want to. :)
Sent: Fri 6/20/2003 8:22 PM
Subject: Thanks, Frank!
I got the diamond...it looks great! I just wanted to thank
you for all your help. I already took it to my jeweller
and he said it's a very nice diamond. Thanks again Frank, I'll definitely recommend you to anyone.
Sent: Friday, February 20, 2004 10:32 AM
Subject: Gucci 2405 received
Sent: Thursday, September 18, 2003 8:46 AM
Subject: Arcuri.ca Order Number 1454/shipping notice
Hello, I have just received my pendant. I am very pleased, it is exactly what
I wanted, absolutely beautiful. I am very impressed with the gift box too.
Thank you very much. My next piece of jewelry I will definitely order from
Port Coquitlam, BC
Sent: Monday, July 28, 2003 11:09 AM
Subject: Very Impressed!
the rings arrived promptly Saturday morning. they were even more beautiful than i had imagined! thank you so much for the extra effort in getting them to us in time for our cememony. they are a beautiful symbol for our love and comittment to each other!
i am delighted and impressed at your exceptional service and product quality and will be telling everyone we know here in New England about Arcuri Jewelers!
I wanted to let you know that I just received the ring. It is very nice! I hope my boyfriend likes it as much as I do. I appreciate all the effort and work you put into making the ring to a size 8 and having it delivered in good time. He will not be receiving it for a while yet (probably not until March), but I will be sure to send an update on his reaction.
Thank you again for a great job!
Sent: October 18, 2002 10:44 AM
Subject: THANK YOU
Thanks for the beautiful ring that you made for my Fiancee, At first I was very nervous about making such a big purchase, but it was worth it. I want to tell you how much satisfied I am with the diamond and the setting you did a wonderful job and you were right it is for sure the CREAM OF THE CLUSTERS. The service and the price was excellent and Alysha was very happy with the ring and the setting. Thank you once again for all your help and your service was just outstanding.
With Best Wishes,
18th Oct 2002
I received the ring. It turned out great! I was so excited, I gave it to my fiance right away. He loves it. We both will keep you in mind for future occasions. Thank you again.
Southampton, New Jersey
I am very impressed with your service. Should the occasion arise,
I will be back, and will recommend you to friends!!
Thanks for all your work,
Well, what can I say - the ring turned out better than I could ever have imagined. The picture doesn't do it justice. I've been admiring it for the past couple of days and only one word describes it - INCREDIBLE. You definitely created a masterpiece, something I'll be proud to wear everyday. Everyone is definitely impressed. You have been excellent to work with, a true professional & dynamic craftsman/artist. Feel free to use me as a reference anytime - you're welcome to give out my e-mail address. Also, use the finished picture if you like. THANK YOU. THANK YOU. THANK YOU. I'll be sending you the other rings we talked about previously, for you to do some work - I'm sure the one I want you to modify will turn out equally as well as this one. I'll let you know when they have been shipped. Regards, Kendall
My name is Tara Terrick. We have never met, but I wear a beautiful ring on my finger that you handcrafted. You may remember my Fiance, Toby Ley, who in December asked if you could create an engagement ring based on a photograph he sent you over the web.
I just wanted to let you know how much I LOVE, and appreciate the beautiful piece you created. It is more than I ever imagined it could be. Also, it is an absolutely perfect fit!
We took a photo of 'the moment' on a camera with a timer. The photograph features Toby kissing me with eyes closed while I am wide eyed showing off the ring. A true testament to how I adore the piece.
Again, You did a wonderful job and we can't thank you enough.
P.S. The wedding is set for August 18th. Would you be interested in making our wedding bands?
Sent: Tue 2/27/2001 2:47 AM
Finally, I want to say that you have demonstrated a high caliber
professionalism throughout this process and I can recommend you
unequivocally as a person not only to do business with but with whom one can
rely on for creating special memories.
Sent: Wed 2/21/01 12:07 PM
I first want to thank you for the unbelievable workmanship on
engagement ring. I am sure she will love it.
But most importantly, I want to thank you for the exceptional
going the extra mile to help me meet the tight schedule that you were up
You have me as a customer for life, and any one that suggests
jeweler with extraordinary service, Arcuri Jewellers will always be my
Thanks very much
Sent: Friday, January 26, 2001 4:10 PM
I received the ring today and its exactly what I wanted. You
did a great
job smoothing out the edges of the logo, and the ring fits perfectly. It
was well worth the wait. Thanks again for a job well done.
Sent: January 4, 2001 6:16 PM
Subject: RE: arcurije order 1001102-28119
I just wanted to thank you profusely for the professionalism
with which you
run your business. My questions were answered virtually immediately, the
cross I ordered was beautiful (and, well appreciated as a very special gift),
and the free engraving was an unexpected bonus (and, added a personalized
Thank you so much,
Halifax, Nova Scotia
Frank, I just received the initial ring, and it's beautiful. Thank you; you
did an excellent job. I look forward to doing business with you again
Damaris from Georgia
November 29, 2000
Just a note to let you know that I received the watch this morning. It looks great and is exactly what I wanted.
Thank you for the great service.
Spring Hill, FL
Sent: Thu 11/16/2000 1:42 PM
Frank, I just wanted to tell you that I got the watch today, and I am very pleased with the excellent service you have provided. The watch was exactly what I have order, and it got here exactly the time I needed it. I thank you very much.
Chino Hills, CA
Well, Hello Sir. I just got back from Tyler, TX where my "now" fiancee lives. I proposed to her Thursday.....it was perfect. Everything went well and the RING----well, let's just say we are getting married December 16----I'm sure that vividly depicts how it went. She loves it dearly!!! She was deeply impressed with the fire/brilliance that the ring possesses. Really, it's beautiful and to see it on her hand....wow, "Absolutely Gorgeous"! Sincerely, I couldn't ask for anything better. Your prices for the quality cannot be touched. I went to Gordon's, Zale's, DeBeer's, etc...you name it I went ring shopping there----Where did I finalize my purchase...of course--at ARCURI JEWELLERS.....For anyone who might read my comment I would like to strongly recommend Frank and his staff to you. I have been and am profoundly impressed with the service, honesty, and quality that they have guaranteed and have given to me. It is indeed EXACT!!! Arcuri Jewellers helped make memorable one of the most special moments in mine and my fiancee's life...and I hope all that read this will allow them to do the same for you!!!!! Again, Thank You Frank.....it's beautiful and she really loves it!!
Sincerely, Shawn Mason
Sent: Wed 11/8/2000 1:57 PM
Subject: receipt of ring
I received the ring this morning and it is just as I wanted.
Thank you for your prompt professional service.
Sent: Mon 11/6/2000 9:54 AM
Subject: Receipt of ring
Just a short note to say that I received the ring today. I must say it is very nice. Thanks. I have 2 more daughters still to turn 16 and I will be sure to use your service for them as well.
I want to formally thank you for doing such a wonderful job in creating Ted's ring. It shows both strength and beauty at the same time. Ted is so pleased with it and the symbol it represents; he couldn't wait to show it off to my family, his family, and anyone else who happened along. I love the look of it on his hand.
I truly appreciate your making the ring on such short notice. I know it was a pain. When things get settled down a bit and there is all the time in the world, I will bring it back for engraving.
As I told you, you are a good man -- also a great jeweller!
Manager, Human Resource Services
Blue Circle Canada Inc.
55 Industrial Street
Toronto, Ontario M4G 3W9
Phone: (416) 696-4461 Fax: (416) 423-0889
Thanks Frank. We really appreciate your artisanship.
Have a terrific weekend.
I received the ring to day and I love it! Thank you so much for your excellent service as well as your fine workmanship. I will treasure it always. Until the next time,
Sent: Sunday, March 19, 2000 5:25 PM
Subject: Sunday, March 19, 2000 5:25 PM
Dearest Mr. Arcuri and Staff
Because of your expert personal attention and competitive prices Nathanael was able to present me with the ring of my dreams!
Because of your enduring patience and kindness designing the ring was actually enjoyable, and not stressful at all.
Thank you for bringing one of our small fantasies to life with such ease!!
Amethyst & Nathanael
Sent: Friday, March 17, 2000 2:19 PM
Subject: My ring
Hi Frank. I got the ring today and the stones etc. are beautiful! I'm really pleased. :>)) One complaint though. Arcuri stamped on the inside ruins the engraving. Is that stamping a must? You may want to inform future customers if they are going to engrave. I'll be in touch when it is time for the wedding bands. Thanks again for all your help...it was worth the time and wait.
Sent: Friday, March 03, 2000 12:59 PM
Subject: Thank You for your PROMPT service!
Frank, I was very surprised to get my watch this morning. Thank you. I appreciate it. If I ever need anything Gucci, again I will call on you. Thank you, Joyce Klein
Sent: Friday, February 11, 2000 11:07 AM
Subject: Got It !!
I was going to e-mail you just didn't get the chance yet. The cross is beautiful, Ill let you know how she likes it. Thanks again. Pete S.
Sent: Wednesday, February 09, 2000 4:05 PM
Subject: Re: Delivery
Hi Frank, I Got it... Thanks for all your help it looks great! Thanks Kevin
Santa Ana, California
Sent: Tuesday, January 25, 2000 7:02 PM
Subject: Re: Watch Delivery
Thank you for the notice and for all of your help. I'm glad that things worked out well. Take care, Thomas Chaicharncheep
Sent: Thursday, January 06, 2000 10:38 AM
Subject: thank you
Dear Frank, We just received the men's Rotary Savannah -- thanks! It is perfect....thanks for such prompt and courteous service! We'll definitely keep you in mind for other purchases....take care,
Wood Lands, TX
Sent: Sunday, December 12, 1999 8:09 PM
Subject: Re: UPS delivery
Dear Mr. Arcuri: Product arrived via UPS on Friday 12-3-99 My daughter will be very pleased with pendant and gold chain on Christmas. Plastic box was slightly damaged by UPS. I am happy with your product and service, plan to do some more business next Christmas.....Dave Alexander
Sent: Friday, November 12, 1999 3:07 PM
Subject: Re: Delivery
The ring was delivered on Wednesday the 10th, and it's beautiful. My
fiancÚ, my roommates, and I all really like it, and it looks very well-made.
I did appreciate your service as I ordered the ring; the phone
service was very cordial and informative. The engraving is beautiful, and I
appreciate that it's complimentary.
One thing that could be improved is the box. For such a pretty
ring, the plastic box is rather plain, and the ring doesn't stay stationary.
I would have been willing to pay more for a nicer box, for example, one with
a velvet covering.
Thanks, and I'll be sure to recommend your company as a great place
to buy a ring.
Karen den Boer
Sioux Center, Iowa
Sent: Monday, January 10, 2000 7:46 PM
Subject: Re: Jewelry box
Hi, Frank, Sorry about the long delay, but I've been meaning to tell you thank-you. Thank you for sending the blue velvet box for my fiance's wedding band. It is really nice, and looks well with the band in it.
Thanks again, Karen den Boer
Sent: Monday, November 01, 1999 2:40 PM
I did get the delivery this past Friday. I am very happy with the ring,
and so is my new fiancÚ. She was thrilled with it. So I guess that is
what really matters. Thanks again. You have been a wonderful help, and
keep up the good work.
West Lafayette, IN
Sent: Wednesday, September 29, 1999 9:39 PM
Subject: Re: Wedding Bands
Hi Frank. Just letting you know the bands arrived. They are beautiful, and
fit perfectly. Will pass the word to friends up here about your quality
craftsmanship and excellent service!!!
Sent: Thursday, September 16, 1999 10:22 AM
Subject: Ring arrived
The ring arrived and it is absolutely beautiful. Everyone here is raving
about it. Thank you so much. It has been a pleasure doing business with
Patricia Cloud Duttweiler
N.D.P.C., Clemson University
205 Martin Street, Clemson, SC 29634-5111
Subject: Diamond ring
Date: Saturday, June 26, 1999 12:24 AM
I wanted to let you know I received my ring this morning and it is a great piece of jewelry!! The diamonds are exactly the color, cut, and clarity I specified and I'd even say, better! The detail is great, the stones are well set, the shank is thick, it's all greatly polished, and even the underbezel is well crafted! I want to thank you for making sure I'd be satisfied and comfortable every step along the way.
I want to thank you and your entire staff, they did a great job! I will certainly be back when I'm ready for my next jewelry purchase and I'll let others know of your great service and work! I give you and your company a full five stars!! Keep it up!!
Very Pleased in Syracuse, NY,
Rick Lane :-)
Sent: Wednesday, June 23, 1999 12:20 PM
Subject: Baguette Rings
I just received my rings and they are breathtakingly gorgeous!
Thanks for all your effort and wonderful customer service.
I really appreciate all your help in custom designing these
rings to fit my taste and my budget.
San Marcos, Texas
Date: Wednesday, April 07, 1999 10:53 AM
I have just received the watch today (Wednesday). It is fantastic, exactly
what I was looking for.
Thanks for all your help and good work in this transaction.
Subject: diamond bracelet
Date: Thursday, March 25, 1999 11:21 PM
dear frank, just a note to let you know that i received the diamond bracelet yesterday (25th march) which i ordered from you last week. i am so happy with my purchase. it's lovely!
thank you again for your prompt service and quick responses to my questions. yours sincerely, barbara briguglio
Date: Tue, 22 Dec 1998 13:49:19 -0600
Subject: Re: Gift
We received the gift this noon, and the bracelet length is just perfect. We are very satisfied for
Thanks for your service and wish you
have a marry Christmas.
From: Ronald Moberg II
Date: Thu, 17 Dec 1998 21:42:58 -0500
YOU HAVE SAVED CHRISTMAS FOR ME THIS YEAR. I HAVE SPENT THE PAST MONTH SEARCHING FOR A LADIES GUCCI #1500 IN A PETITE SIZE. I HAVE SEARCHED THROUGH EVERY JEWELRY AND DEPARTMENT STORE IN WESTERN NEW YORK AND NIAGARA FALLS, ONTARIO. I HAD NO LUCK WHAT SO EVER. THEN I CAME ACROSS YOUR WEB SITE UNDER MY SEARCH OF GUCCI WATCHES. I CALLED THE 800 # AND YOU RETURNED MY MESSAGE PROMPTLY TO LET ME KNOW YOU HAD WHAT I WAS LOOKING FOR IN STOCK. I THANK YOU VERY MUCH. IF I'M EVER IN NEED OF JEWELRY, I'LL BE CHECKING YOUR WEBSITE. I WAS EXTREMELY PLEASED WITH YOUR RESPONSE TIME AND I AM GREATLY APPRECIATIVE. YOU ACTED QUICKLY AND PROFESSIONALLY IN HELPING A LOST SOLE. THANK YOU AGAIN AND HAVE THE HAPPIEST OF HOLIDAYS.
State: NEW YORK
Country: UNITED STATES
Date: Sat, 19 Dec 1998
Subject: Re: service
Thank you for your service. I will tell others about your site.
Date: Thu, 3 Dec 1998 09:00:04 -0600 (CST)
The ladies watch was just delivered to our home by UPS.
My wife is very pleased and so am I.
To: Arcuri Jewellers
Date: Wednesday, February 11, 1998 5:45 PM
Hi Frank: Just writing you a note to thank you for the time, and effort you put into creating something special for my wife. I did not expect to find someone who could carry out my ideas with such good results. You were able to do this both, on time, and within my budget. She loves it.
Subject: Mission Accomplished!!
Date: Saturday, December 27, 1997 3:00 PM
Everything went wonderfully on Christmas morning. I had bought Susan a
Hallmark Christmas Tree ornament (sort of an annual ritual), which this year
was a blond (important) bride in the Barbie doll tradition. The ornament was
inside a sort of shrink wrapped clear plastic cover but there was room and
even a "pocket" for the bride's outstretched hand with floral bouquet upon
which I was able to hang the ring and then reassemble everything back into the
Hallmark box. So when it came time to open presents, and Susan asked which one
she should open first, I gave her the package and said, "This is for you, but
it's really for the both of us so maybe this would be a good place to start."
Susan was flabbergasted but recovered very well. I had told a LOT of people
about my plans but it appears I chose well as she didn't have a hint that a
marriage proposal was in the offing. And my concerns that she might have had
her heart set on an even larger diamond turned out not to be a problem at all.
She LOVES the ring, and is looking forward to visiting your store again with
me when it comes time to discuss wedding bands.
Thank you so much for your assistance and the time you took with me. I will
certainly give you all the credit with my friends and colleagues at work, and
will tell everyone to just visit your web site if they don't want to make the
drive to Maple on just my recommendation.
Have a great holiday season and thanks again.
Subject: Re: Arcuri Jewellers
Date: Wednesday, January 14, 1998 8:01 PM
Dear Mr. Arcuri:
I received the watch (Gucci, model 5500) this afternoon. In a word: it is
I am extremely pleased with the quality of your product and particularly
impressed with your service. After giving you my wrist dimensions the watch
fit perfectly and I am wearing it now. I received the watch little more than
24 hours after I spoke with you. (I came home early for lunch- and it was
right there on the back steps.) You came through with what you promised.
With quality product, service and very reasonable prices, you can bet I will
be looking forward to doing business with you in the future!
My best to you in 1998!
Long Beach, California
Subject: I'm VERY satisfied!
Date: Thursday, January 15, 1998 11:36 PM
I am very satisfied with the 18kt cross and chain that I ordered from
you. It is a beautiful piece of jewelry that I will cherish for a
Thank you for you help and your service. I look forward to doing
business with you again in the future.
Mark T. Beedy
Thief River Falls, MN-USA
Subject: Thank You!
Date: Monday, December 15, 1997 12:15 PM
Purchasing a diamond to the average consumer can be a very confusing
event. I originally started my search in typical fashion, window
shopping, malls, then some local diamond wholesellers. After gathering
all the information I could handle, it became quite apparent that the
key to purchasing a diamond is consumer knowledge and trust. You were
very helpful in educating me then helping me select a quality diamond
within the budget I had given you. I felt comfortable in dealing with
you, and this made my search for a diamond engagement ring that much
Your selection, designs, value and willingness to help us will bring
myself and my fiancee back to you for our jewellery needs.
True North estimating Systems Inc.
firstname.lastname@example.org (or) email@example.com
p.s. Helen really liked the the new design and loves the diamond. Now I
need to convince her to purchase that watch for me.
Date: Sat, 29 Nov 1997
Subject: Gold earrings
Originally To: firstname.lastname@example.org
FirstName: Amy Miller from Pittsfield, MA
The earrings are great! They are beautifully made, which is
rare for CZ jewelry! Thanks!
From: Nuzio Ruffolo - email@example.com
Date: Fri, 24 Oct 1997 16:29:03 -0400
I would like to thank you for the fantastic job you did on the engagement ring.
Your selection of quality diamonds was outstanding. I had a very difficult time selecting just one. I also appreciate the time you took designing and making a uniquehand-crafted
setting. I would recommend Arcuri Jewellers to anyone looking for an
Date: Wed, 28 May 97 18:46:17 UT
From: "jason bryant" firstname.lastname@example.org
Thank you very much for the diamond engagement ring you prepared for me. It
was great to be able to learn about the 4C's of the diamond buying process
from your net page. This helped me when I shopped around for diamonds, but it
was also the net page and the list of all your loose diamonds that made it
easier for me to find what I wanted. Thanks again,
P.S. She said YES!
From: Jurka, Kris (MS-Mail) email@example.com
To: Frank; firstname.lastname@example.org
Date: Wed, 9 Apr 1997 10:26:00 -0500
Frank, just wanted to thank you for the watch! Cathy will see it this
week, but it's simply gorgeous! You sent me a few cards, but my
coworkers (and I) would like to know if you have brochures? If you do,
just send them when you can. Your presentation is great, nice touch
with the thank you note and wrapping tissue/bag! I'm sure Cathy's
husband will be thrilled with his present!
To: Frank Arcuri
Date: Tue, 24 Jun 1997 15:46:18 -0400
From: Frank Arcuri email@example.com
Subject: Arcuri Jewellers
Date: Thursday, June 19, 1997 10:02 PM
Hi Victor, as promised your order is on its way to Winchester Virginia. >The UPS tracking # -
35089471546 - let me know what you think?
Frank, got the gift on Friday, good job. I really like the cross. look
forward to dealing with you in the future, Victor
From: "proyang" firstname.lastname@example.org
To: "Arcuri Frank" email@example.com
Date: Wed, 4 Dec 1996 18:25:09 +0800
Hi Frank !!
Please note I have received the watch, she was thrilled. So happy we found
you and the fast delivery wow! We do not have this style or price in our country.
Enjoy your good business.
I just wanted to thank you for my new ring you created exactly how I described it to you, what else can I say... ...I'ts marvelous, once again thank you.
Lori and Steve Thomas
(Toronto Maple Leafs, Hockey club)
Thank you very much for the marvelous ring.
It takes skill, time and effort to produce such a professional-looking ring as you have done. I can assure you is appreciated very much.
Pierre E. Trudaeu (Former Canadian Prime Minister)
This is the original pencil drawing I designed, hand sketched and painted. Completely hand crafted, contains a beautiful rectangular shaped deep blue lapis lazuli stone from aphganistan and five round brilliant cut fine diamonds all set in eighteen karat gold. This design was executed to perfection. Unforunately an image of this exclusive design is not available.